Cookie policy
Information about Biffa’s use of Cookies
“Biffa” or “the Biffa group of companies” comprises Biffa Ltd (a company registered in England and Wales with registration number and its respective subsidiary companies from time to time including, but not limited to, Biffa Waste Services Ltd, Biffa Municipal Ltd, Biffa Environmental Municipal Services Ltd, Biffa Polymers Ltd, Biffa Leicester Ltd, Biffa West Sussex Ltd, O’Brien Waste Recycling Solutions Ltd, Amber Engineering Ltd, Specialist Waste Recycling Limited and Cressex Insurance Services Ltd.
Biffa’s websites use cookies in order to make your experience of our sites better. Cookies support the provision of information and functionality for users within our sites, as well as providing us information about how the websites are used so that we can make sure they are up to date, relevant and error free for you.
Cookies are small text files stored on your device when you access most websites on the internet. Cookies, among other things, allow a website to recognise your device and remember if you have visited the website before. The term cookie refers to cookies and technologies that perform a similar function to cookies (e.g. tags, pixels, web beacons, etc). Cookies can be read by the originating website on each subsequent visit and by any other websites that recognises the cookie.
By using our websites you agree to our use of cookies, including setting and reading cookies on your device. You can choose to restrict or block cookies through your browser settings at any time. Please note that certain cookies may be set as soon as you visit a website, but you can remove them using your browser settings.
However, please be aware that restricting or blocking cookies set on our websites may impact the functionality or performance of the website, or prevent you from using certain services provided through the website. It will also affect our ability to update the website to cater for user preferences and improve performance.
Please note that third parties (including, for example, Google Analytics) may also use cookies. These cookies are likely to be performance cookies or targeting cookies (as described in the table).
Updates to this Cookie Policy
This Privacy Policy was last updated in May 2018. We reserve the right to update and change this Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. In case of any such changes, we will post the changed Cookie Policy on our website or publish it otherwise. The changes will take effect as soon as they are posted on this website.
How to get in touch with Biffa
If you would like to contact us with any queries or comments regarding this Cookie Policy please send an email to GDPR@biffa.co.uk or send a letter to The Company Secretary, Biffa plc, Coronation Road, Cressex, High Wycombe, Buckinghamshire HP12 3TZ
Details of the types of cookies we use and their use are outlined below:
Cookies found on biffa.co.uk
| Cookie | Cookie Type | Purpose | More Information |
|---|---|---|---|
| ASP.NET_SessionId | Strictly Necessary | Used to identify a users session on the server. The session being an area on the server which can be used to store data in between http requests | |
| SC_ANALYTICS_GLOBAL_COOKIE | Strictly Necessary | SiteCore cookie used to track anonymous contacts so content can be personalised for returning visitors | |
| __RequestVerificationToken | Strictly Necessary |
Anti-forgery token to prevent CSRF attacks |
|
| GDPR.CookiePreferences | Strictly Necessary | Used to store the users GDPR cookie preferences | |
| Biffa#Lang | Strictly Necessary | Sets the language you view website content in | |
| utma | Performance | Stores each visitor’s number of visits, the time of the visitor’s first visit, the previous visit and the current visit to the website | Google Analytics |
| utmb and utmc | Performance | Used to check how long a visitor stays on the website, when a visit begins and when it ends | Google Analytics |
| utmz | Performance | Stores information about how a visitor accesses the website (for example, via a search engine, a keyword search or a link) | Google Analytics |
| _ga | Performance | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | Google Analytics |
| _gid | Performance | This cookie is used to distinguish users. | Google Analytics |
| _vwo_uuid_v2 | Performance | These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. | |
| NAP | Performance | These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. | Bing |
| gwcc | Targeting | This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device. | |
| MUID/ MUIDB | Targeting | These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. | Bing |
| Facebook Pixel | Targeting | The Facebook pixel is an analytics tool that allows us to understand the actions you make on our website. We can then use this to make sure our advertising is shows to the right people and measure the results of our advertising activity. |
Cookies found on myBiffa
| Cookie | Cookie Purpose | Description | Cookie Type |
|---|---|---|---|
| .AspNet.ExternalCookieC1 | Strictly Necessary | This cookie is used for user authentication. | First Party |
| .AspNet.Cookies | Strictly Necessary | This cookie is used for user authentication. | First Party |
| OptanonConsent | Strictly Necessary | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | First Party |
| ApplicationGatewayAffinityCORS | Strictly Necessary | Cookie is used for load-balancing. | First Party |
| ApplicationGatewayAffinity | Strictly Necessary | Cookie is used for load-balancing. | First Party |
| .AspNet.CookiesC1 | Strictly Necessary | This cookie is used for user authentication. | First Party |
| OpenIdConnect.nonce. | Strictly Necessary | Determines the settings used to create the nonce cookie before the cookie gets added to the response. | First Party |
| .AspNet.ExternalCookie | Strictly Necessary | This cookie is used for user authentication. | First Party |
| sc_externalLogout | Strictly Necessary | This cookie is used for user authentication. | First Party |
| ASP.NET_SessionId | Strictly Necessary | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | First Party |
| .AspNet.CookiesC2 | Strictly Necessary | This cookie is used for user authentication. | First Party |
| .AspNet.ExternalCookieC2 | Strictly Necessary | This cookie is used for user authentication. | First Party |
| OptanonAlertBoxClosed | Strictly Necessary | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | First Party |
| LiveApplicationGatewayAffinityCORS | Strictly Necessary | TheApplicationGatewayAffinityCORScookie has two more attributes added to it ("SameSite=None; Secure") so that sticky sessions are maintained even for cross-origin requests. | Third Party |
| x-ms-cpim-csrf | Strictly Necessary | Cross-Site Request Forgery token used for CRSF protection. For more information, read theCross-Site request forgery tokensection. | Third Party |
| x-ms-cpim-sso:iskandergroup.onmicrosoft.com_0 | Strictly Necessary | Used for maintaining the SSO session. This cookie is set aspersistent, whenKeep Me Signed Inis enabled. |
Third Party |
| x-ms-cpim-trans | Strictly Necessary | Used for tracking the transactions (number of authentication requests to Azure AD B2C) and the current transaction. | Third Party |
| x-ms-cpim-cache | Strictly Necessary | Used for maintaining the request state. | Third Party |
| LiveApplicationGatewayAffinity | Strictly Necessary | TheApplicationGatewayAffinityCORScookie has two more attributes added to it ("SameSite=None; Secure") so that sticky sessions are maintained even for cross-origin requests. | Third Party |
| WFESessionId | Strictly Necessary | Stores data on the time spent on the website and its sub-pages, during the current session. | Third Party |
| ARRAffinity | Strictly Necessary | This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | Third Party |
| ARRAffinitySameSite | Strictly Necessary | This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | Third Party |
| wsa | Functional | Cookie is used for website frontend performance optimisation. | First Party |
| .AspNet.Cookies.Preview | Functional | Authentication cookie. Set for Sitecore client users in Preview mode if you use Sitecore.Owin.Authentication. | First Party |
| vuid | Functional | This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing | Third Party |
| __cf_bm | Functional | This is a CloudFoundry cookie by Vimeo | Third Party |
| _ga |
Performance | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga | First Party |
| SC_ANALYTICS_GLOBAL_COOKIE | Performance | This cookie name is associated with the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users. | First Party |
| _gid | Performance | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid | First Party |