Biffa Lunaz clean truck

Our people, culture & diversity

It's not just about what we do, it's how we do it. This is why you’ll find us championing our people, culture and diversity at every turn.

At Biffa, our employees make our business
We’re here to change the way people think about waste, and that starts with our people, our values and our culture. By holding ourselves to the highest standards and working hand-in-hand with a range of partners, we enable organisations to manage their waste more sustainably.
Biffa staff in facility
Our people and culture
Biffa’s culture and values shape everything we do. By changing the way people think about waste, we are inspiring businesses and households to change their behaviour too. We share our expertise with organisations in the private and public sectors to add value and help them to participate in the circular economy.

Our diverse team of over 11,000 people care about doing the right thing and, we strive to do right by our people. This means nothing is more important than their health, safety and wellbeing. It’s always our top priority and our Safer Together pact outlines our collective responsibility to work together to ensure the safety of all aspects of our work.
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What we stand for

Our values demonstrate that it is not just what we do that's important but how we do things, how we go about our everyday tasks and more importantly how we work as a team.

Title screen with words "We are changing the way people think about waste."

Employee engagement

Our people are the heart of our business and we’re proud of our open, supportive and friendly culture. Our ambition is to be a top quartile business for employee engagement by 2025, and we carry out regular engagement surveys to help us understand how our employees are feeling, what they like about working at Biffa, and what improvements we can make.

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Supporting communities

Biffa has sites across the UK and our employees get involved in a range of local community initiatives.  Whether it’s fundraising for local projects, organising community litter-picks, or helping children to learn more about recycling, our employees support hundreds of projects or causes each year that give something positive back to the communities we serve.
Biffa employees at Diamond Awards

Celebrating success 

One way that Biffa recognises the exceptional contribution of our employees is through our annual Diamond Awards. Employees are nominated by their peers for categories aligned to our values and our commitments around health & safety, sustainability and community. Shortlisted employees are invited to a black-tie awards ceremony, a highlight of the Biffa annual calendar, to celebrate their achievements. 
People attending workshop

Training and development 

We want all our employees to reach their potential and succeed, and we provide a range of learning and development opportunities to help them to achieve their goals. We help employees to be the best they can be in their current role, as well as supporting those that want to progress to the next level or build their skills and experience in another part of the business. 
Female employee in front of waste vehicles
Diversity, equity & inclusion
We know that diversity of experience, background and perspective makes us all stronger. With over 100 years of history behind us and exciting times ahead, it’s a great time to join Biffa.

Biffa is committed to...

Developing a conscious culture of diversity, equity and inclusivity
Creating an environment that allows all employees to feel safe and secure in their authentic identity at work
Encouraging everyone to consciously share their perspectives and experiences to benefit and progress our vision and live our values
Fair treatment, dignity and respect to be central to all working relationships
Collage of Biffa employees

Diversity targets

We have a range of diversity targets to ensure we put actions behind our words and align to the UN SDG: GRI 405 Diversity and Equal Opportunities 2016 Act.

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2025 target
Increase the diversity of the workforce including a higher percentage of women in senior management roles.
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2030 target
Create an inclusive culture by promoting inclusive leadership behaviours with the ambition of creating a representative workforce.

Modern slavery

We have a zero-tolerance approach to modern slavery and human trafficking, and we are committed to raising awareness on this global issue and becoming an industry leader in anti-slavery practices. Our strategy has three strands: Raising Awareness, Strengthening our Response to the Threat and Victim and Survivor Support. 
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Working at Biffa

What’s it like to work at Biffa? We pride ourselves on creating a work place that empowers you to feel valued and make a difference to the society we live in. Find out more about the benefits we offer.
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